Custom Bar Stool FAQ | Barstools & Beyond Boca Raton

Q: Do you offer delivery in the Boca Raton area, and how does it work?

A: Yes. We deliver throughout Boca Raton and South Florida, including Delray Beach, Deerfield Beach, Pompano Beach, Fort Lauderdale, and Palm Beach. Delivery is quoted separately based on distance and order size. In-home assembly is available for an additional fee — call (561) 989-9933 for details.

Q: When will I receive my order?

A: Our Boca Raton showroom features a curated selection of premium seating. Custom configurations are crafted to order upon confirmation, with a dedicated 3–4 week production timeline. Delivery timing and options are confirmed when you place your order.

Q: How difficult is it to assemble a stool?

A: Assembly is straightforward — all stools include printed instructions, and Amisco product pages host PDF guides and video tutorials. Prefer to skip it? We offer in-store assembly service for a fee. Call us at (561) 989-9933 for details, or book an assembler via TaskRabbit.

Q: Do all barstools come with a swivel? What is a Memory Swivel?

A: Yes. Unless labeled "Stationary" or "With Memory Return," all barstools include a standard 360° swivel. A Memory Return swivel returns to its original position after use and rotates 90° left/right only.

Q: Should I reject delivery if boxes arrive damaged?

A: No. Accept the package even if damaged. Inspect contents after the carrier departs. If damage is found (scratches, dents, tears), contact us immediately for replacement parts or full stool replacement.

Q: What methods of payment are accepted?

A: We process payments via GoDaddyPayments™ SSL gateway. Accepted: ACH, Visa, Mastercard, Discover, Apple Pay, Google Pay, Zelle, and wire transfers. American Express is not accepted.

Q: Are your showroom hours limited or appointment-only?

A: No. Our Boca Raton showroom welcomes walk-ins Tuesday through Saturday, 10 AM to 5 PM. While we recommend scheduling a personalized design consultation, appointments are entirely optional.

Q: What is the return policy for custom bar stool orders?

A: Because every piece is precision-crafted to your exact specifications, custom orders are non-returnable. We ensure complete satisfaction through a dedicated design consultation and measurement approval process before production begins.

Q: What is the difference between counter height and bar height stools?

A: Counter height stools have a 24–26 inch seat and fit 36-inch kitchen counters and islands. Bar height stools have a 28–30 inch seat and fit 42-inch bar tops. Measure from floor to the underside of your counter before choosing.

Q: What can I customize in the 3D Stool Builder?

A: Every Amisco stool is made to order. Pick from 18 models, choose counter or bar height, one of 15 metal finishes, and over 80 seat coverings — fabrics, polyurethane and vinyl — plus wood accents on select models. You see your exact build rendered live, then text it to us and we confirm pricing and lead time personally.

Q: Do I have to order online?

A: No. We are a local showroom in Boca Raton. Use the builder to explore options, then finalize your order by phone, text, or in person at 7600 N Federal Hwy, Suite 5 — Tuesday to Saturday, 10 AM–5 PM.